Shipping Policy
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Last updated: February, 2026
Thank you for supporting my art! This Shipping Policy explains how orders from jah-artgallery.com are processed and shipped.
Order Processing Time
All orders are processed within 2-5 business days after payment is received.
Please note:
* Original artwork and commissioned pieces may require additional processing time.
* Processing time does not include shipping transit time.
* You will receive a confirmation email once your order has shipped.
Shipping Location
Orders are shipped from New York City, NY.
Shipping Methods & Carriers
I ship using trusted carriers such as:
USPS
UPS
FedEx
Shipping options and costs are calculated at checkout.
Shipping Rates
Shipping rates are based on:
* Item size and weight
* Shipping destination
* Selected shipping method
Any applicable sales tax for New York State will be calculated at checkout.
Domestic Shipping (U.S.)
I currently ship within the United States. Estimated delivery times vary by carrier and location and are not guaranteed.
International Shipping
International shipping rates and delivery times vary by destination. Buyers are responsible for any customs fees, duties, or import taxes required by their country.
Local Pickup (Optional – NYC)
Local pickup may be available for customers in New York City. If this option is offered, details will be provided at checkout or arranged via email after purchase.
Tracking Information
Tracking information will be provided via email once your order has shipped. Please allow up to 24 hours for tracking updates to appear.
Lost or Delayed Packages
I am not responsible for delays caused by the shipping carrier. If a package is marked as delivered but cannot be located, please contact the carrier directly. I will do my best to assist where possible.
Damaged Items
If your order arrives damaged, please contact me within 3 days of delivery and include:
* Your order number
* Photos of the damaged item and packaging
I will work with you to resolve the issue.
Contact
If you have questions about shipping or your order, please contact me at: jah-artgallery.com
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